Shipping policy
Shipping & Delivery Policy
Last updated: October 29, 2025
Thank you for shopping with Queen of my Art! We’re committed to delivering your orders quickly and reliably. Please review our Shipping & Delivery Policy before placing your order.
1. Shipping Locations
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We currently deliver across India only.
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International shipping is not available at this time.
2. Order Processing Time
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Orders are typically processed and dispatched within 2-5 business days after order confirmation.
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Custom printed products may require additional processing time depending on order volume.
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Orders placed on weekends or public holidays will be processed the following business day.
3. Estimated Delivery Time
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Delivery times vary by location:
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Metro cities: 3–7 business days
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Non-metro and remote areas: 5–10 business days
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Please note: Delivery timelines are estimates and may be subject to delays caused by courier partners, weather conditions, or other unforeseen circumstances.
4. Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before you complete your order.
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Occasionally, we may offer free shipping promotions, which will be clearly mentioned on the website.
5. Order Tracking
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Once your order is dispatched, you will receive a shipping confirmation email and/or SMS with the tracking details.
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You can track your order using the provided link or tracking number via our courier partner’s website.
6. Delivery Issues
If your order is delayed, undelivered, or arrives damaged:
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Contact us at queenofmyart@gmail.com within 48 hours of the expected delivery date or receipt of the package.
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For damaged or defective items, please share photographs of the product and packaging for us to process a replacement or refund.
7. Incorrect Address or Failed Delivery
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Please ensure your shipping details are correct at the time of order.
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In case of a failed delivery due to incorrect address, contact number, or non-availability of the customer, the order may be returned to us. Re-delivery charges may apply.
8. Contact Us
For any shipping and delivery-related queries, reach out to us at:
Queen of my Art
Pune, Maharashtra, India
Email: queenofmyart@gmail.com